Please read these terms and conditions, which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, please do not book an appointment or continue with your course of therapy.

Initial Consultation (30 Minutes)

No therapy will be provided during the consultation. The purpose of this initial consultation is to go through the intake process. During this call, the therapist will estimate the number of sessions required to address your presenting issue based on the information provided. Estimates are rough guidelines and are subject to change.

BOOKING & PAYMENT

Sessions

A non-refundable deposit of $100 is payable at the time of booking your first in-person session. The balance of the fee is due at least 48 hours prior to the first session. If payment is not received 24 hours before your session, it will be canceled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session to confirm the appointment booking.

CANCELLATION, RESCHEDULING & REFUNDS

you need to cancel or reschedule a session, please provide as much notice as possible. Notification must be made via email or phone at least 48 hours prior to an in-person session or 24 hours for an online session.

Refunds 

No refunds will be issued for cancellations made within 24 hours of online sessions. Session fees are for my time and professional expertise and do not guarantee a successful outcome. Therefore, no refunds will be given for any sessions attended and paid for. If a discount package or therapy program has been booked and paid for in advance, a pro-rata refund will be issued after deducting the full standard session fee for sessions attended if you choose to discontinue therapy.

Session Fees

All professional fees will be disclosed to you prior to booking. Fees are subject to review and may increase over time. You will receive confirmation of the fees before booking.

Payment Methods

Payment may be made online via credit/debit card through QuickBooks, Venmo, or Zelle.

CONTACT BETWEEN SESSIONS

Any contact between sessions will be by telephone, email, or letter during office hours only (9 am - 5 pm). Messages received outside these hours will be addressed during office hours only.

MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contraindications to treatment and assess how your health may affect or be affected by the therapeutic goals you wish to achieve. Please update me on any medical changes during your therapy or if you are returning after a period of absence. If you are receiving care from any medical or healthcare practitioner (e.g., GP, Psychologist, Psychiatrist), you may be asked to seek their permission before therapy sessions can commence. Note that I cannot offer services if you suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions. Clients under 18 must be accompanied by a parent or guardian.

ATTENDING YOUR SESSIONS

Please ensure you are available at your session start time. If you are running late, let me know as soon as possible. I will do my best to provide a full session, but this cannot be guaranteed depending on subsequent bookings.

HYPNOTHERAPY RECORDINGS

Hypnotherapy recordings should not be listened to while driving, operating machinery, or engaging in any activity requiring concentration. Recordings provided are for your personal use only and must not be shared, copied, lent, or sold.

OUTCOME OF SESSIONS

The agreement to work on your issues does not imply or guarantee resolution. No outcome can be guaranteed, but I will always strive to use my best efforts and skills toward your goals.

STANDARDS OF BEHAVIOUR

During sessions, I will treat you with respect. In return, you agree not to harm yourself or others, or property. You agree not to attend sessions under the influence of alcohol or recreational drugs, except for prescribed medications. If you do attend under the influence or demonstrate violent behavior, I may cancel the session and refuse further sessions without refund.

CONFIDENTIALITY

All communication, including sessions, calls, and emails, is confidential and may be recorded with your consent. Confidentiality may be breached in the following circumstances:

1. With your permission.

2. If compelled by a court of law.

3. If there is a risk of harm to yourself or others.

4. In cases of fraud or crime.

5. When minors are involved.

6. If a referring GP or healthcare professional requires a report; a copy will be available on request.

LIABILITY & INDEMNITY

CLIENT TERMS AND CONDITIONS

Under no circumstances will [practitioner name] be liable for any damages, including, without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided during professional services. You agree to defend, indemnify, and hold [practitioner name] harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your participation in the professional services.

GOVERNING LAW

These terms and conditions, and any matters arising from them, will be governed by the laws of England and Wales [or insert your country]. You agree to submit to the exclusive jurisdiction of the courts of England [or insert country] to resolve any disputes arising in connection with these terms.

TERMS AND CONDITIONS UPDATES

These terms and conditions are subject to revision without notice. Please familiarize yourself with any amendments if you restart therapy after a long absence.

DATA PROTECTION

Your personal data is collected, processed, used, and stored in accordance with the following privacy policy: [link to privacy policy/statement]. By booking an appointment, you accept this Privacy Policy. If you do not agree, please do not book an appointment. The terms of this Privacy Policy may change, so please check my website periodically for updates.

CONCERNS & COMPLAINTS

If you have concerns or complaints regarding your therapy, please discuss them with me first, and I will endeavor to resolve the issue.

STATEMENTS OF UNDERSTANDING

By signing the Client Agreement, you agree to abide by these terms and conditions. You also agree with the following statements:

- I confirm that I have been advised by [practitioner name] on the scope of therapies provided and give my full consent to receiving therapy.

- I understand that results may vary and that the agreement to work on my issues does not guarantee resolution.

- I acknowledge that hypnotherapy or any information provided is not a substitute for medical, psychological, or psychiatric treatment. I will consult a qualified healthcare professional if I have health concerns.

- I will seek medical approval if advised by [practitioner name] before the next therapy session.

- I understand I can terminate any or all sessions at any time.

- I recognize that my motivation is crucial in the therapy process and agree to participate fully, including utilizing therapeutic suggestions and tasks.

- I have accurately answered all questions and provided relevant background information during consultations and therapy sessions.

SIGNATURE

[You may use an e-signature service, embed a form on your website, or ask clients to bring a signed copy. It is important that clients sign these terms before any information or payment is collected.]

Full Name

Signature

CONFIDENTIALITY

By signing this form, I consent that [insert practitioner name] may release information to specific individuals or agencies if a vulnerable person is at risk, if I am in imminent danger, or if a subpoena for records has been requested. I also understand that [insert practitioner name] may discuss my case with colleagues while keeping my identity confidential unless I give permission otherwise.

Under no circumstances will [practitioner name] be liable